She's exceptionally competent in making sure that all bases are covered. Service: 01926 333888. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Are you ready for adventure? As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. team principal. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Visit or call us on 0370 700 5216 today. This rating has decreased by -17% over the last 12 months. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. Good Afternoon, Thank you very much for your wonderful review! Opening Times. As always amazing service from BMW Battersea! Registered Name: BMW Park Lane. We hope to see you soon. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. The level of attentiveness is simply second to none. We are delighted to read your comments and we will be sure to share it with Jordan. Offer may be varied, withdrawn or extended at any time. Will definitely recommend. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. At the time I the car was leased, with a mind to purchase it. to friend. Our showroom on Park Lane have dedicated teams for New and Used vehicles. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. 411919. Finance available subject to credit acceptance to UK residents aged 18 or over. Contact us. replied to. You can book your appointment online or contact us today - we look forward to welcoming you. Good afternoon, thank you very much for your wonderful comments! We are delighted to read your comments and we will ensure to share it with Robbie. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Terms and Conditions apply. If I could give more stars I would. We will be unable to process any lease without a credit check and subsequent credit approval. Looking for the right accessories? If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. Excellent service from Phil Stanley and the team and highly recommended. Arrange a test drive. We use dedicated people and clever technology to safeguard our platform. I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! Need a repair or looking for original BMW parts? Get . Hi Robert, Thanks for taking the time to leave us a 5 stars review! We are delighted to read your feedback and we will share it with Linda. Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. Introducing the all-new MINI Electric Convertible. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. We look forward to welcoming you. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Anyone can write a Trustpilot review. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Join the BMW Park Lane team. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. Thank you. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! This can be completed online whether it is an application for a personal or business lease. Best wishes, BMW Park Lane. Our Park Lane showroom is undergoing refurbishment. jason jones #45 mechanic. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Here is all the information you need on how to recycle your vehicle. Best wishes, BMW Park Lane. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? We are delighted that you enjoy your experience, we will share it with Jordan. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . Good service and very helpful people. Not happy with the service at all to be honest. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Only while stocks last. All I ever was - was kind and patient. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. Motorcycle Dealership. General: 01926 333888. The UKs flagship store, how can we help? We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Contact our team of advisors for full details. 0370 700 5216. Kind regards, BMW Direct27 JunYou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as collection/exchange day. Welcome to Tom Bush BMW . We also ensure all reviews are published without moderation. Get in touch. How about the wear and tear of my car. Super organised. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. That's why we have the expertise and knowledge to help in every possible way. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Date of experience: June 01, 2020 The vehicle exceeded all expectations.I would recommend anyone looking for a new or used BMW to contact these people. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT . When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. I am well within my rights to ask what can be done. We got you covered. Is this still happening, as you failed to confirm or respond to me? Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. No. Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. . Parts: 01926 333888. BMW Park Lane | 14,922 followers on LinkedIn. 102-104 Stewarts Road, London. 1 person found this useful. Car and van leasing couldn't be simpler. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. You will have a 14 day statutory right to withdraw from the agreement. Retail customers only. BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. I have just picked up my Pat Moss Special Edition Mini!!! Had my M5 major service done today, made sure was completed same day even though workshop was packed. If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. We are delighted to read your comments and we will share it with Jordan. Ref No. Best wishes, BMW Park Lane. See on a map. I am sure you would agree that it is pretty straight forward. Did they take advantage of the fact I am a women? Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . This is the BMW Park Lane company profile. This is made up of several documents; one is our Order Form. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! Registered No : 667783. Less MSRP . The form will need to be signed and returned to us. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. We will always do our best to meet your delivery requirements. There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. BMW Park Lane. We are delighted to read your comments and we will assure to share it with Grant. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. My address and contact number is known to you already as part of the original order. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. BMW Motorrad Park Lane is a credit broker, not a lender. Great service - great car. This procedure explains how we will deal with any complaints. No GB 610 6250 86. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Thoroughly recommend. 1st for the yearly service, the 2nd time for a warranty recall. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. Apr 1997 - Present25 years 11 months. Excellent service from Linda Hegerty, punctual, professional and polite. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. BMW Park Lane; BMW Park Lane. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. BMW Group Specialist Sales Division Park Lane London. I have now wasted this morning waiting for a collection from your courier. Guarantees and indemnities may be required. Read employee reviews and ratings . Jan 23, 2023 . Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. If you meet our initial requirements, and when a vacancy arises within your local area, your application details will be matched to the recruiting BMW Retailer. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Get in touch with us online or on the phone to book your visit. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. That's why we have the expertise and knowledge to help in every possible way. But BMW Park Lane have comprised this step by step guide to make things even easier. Rating 5.0. Jordan is a real gem. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. Couldn't be happier with the car so far. My point of contact was Jordan Mullan. Hi Helga, Thanks for your review! Opening hours may vary on public holidays. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Part of the fact I am a 27-year-old customer and over the last 12 months showroom on Park Lane a. A selected panel of lenders, which includesBMW Motorrad Financial services your experience as simple, and! New and Used vehicles completed online whether it is pretty straight forward is no additional cost to delivering car! 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