, Mexico. Its very organized and clean. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Big thanks to Sergio too for sorting out my massage and resolving an issue we had at Habibi. More, Dear neenzzz,What a great honor for us that you have selected us for such an extraordinary event! Cleanliness- On multiple occasions towels with stains and/or just very dark and defiantly not white towels. The longer the guestlist, the more the credit you have to customize your destination wedding. We went back for my Birthday Lunch table was set with flowers and napkins displayed decoratively in our Wine glasses, balloons were hung and a HAPPY BIRTHDAY sign strung up!!! WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. An adults-only luxury oasis of perfection. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. Whether you want to sit back and soak up the sun by the pool with your guests, feel one with nature as you do yoga on a paddleboard in the ocean, or even if you prefer to be more active and enjoy the water sports, this resort has got it all! And, its got one incredible entourage. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Everyone wins! WebMoon Palace The Grand Cancun - All Inclusive 8.6/10 Excellent See all 1,001 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carretera Cancun-Chetumal Km. The resort does not have one central pool like most resorts. Plus enjoy a private group check in, and kids & teens stay free! Enquire online or call our friendly advisors, Cancun It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. I want to say a very special thank you to Carlos Canedo. TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. Here, the hard part is getting out of your choice of either a king-size bed or two double beds. Its important to consider, Location, Miscellaneous Amenities. Wedding package cost is applicable to 2022 & 2023 bookings. Book by March 30th2022, for travel up to December 23rd 2023. The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. Natural and charming backdrop with a touch of shade. Now, picture this rapturous realm set on a beach that seems as if it was plucked from a dreamy postcard. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. The people are really what make this resort. The longer the guestlist, the more the credit you have to customize your destination wedding. There was an error processing the request, please try again. Multiple room set-up options to accommodate your guest size. Property came highly recommended from our travel agent and wed never event heard of the Grand - though had been to Cancun 8/9 times but always at all different resorts. The rock trio were brilliant, one of the best groups we have seen here, and also the older guy who has been there for years and never fails to get everybody up dancing - it would be good to see more of this over at the Grand in either the Lobby or an outside area (rather than the theatre). Indian Food based on hotel menu provided as buffet, applicable with a signed group contract by reaching the group benefits. My guests and I were very impressed with their work, and the stain turned out veryMy husband and I hosted our Indian wedding here in February 2019 and it was amazing! We had some passing showers one evening during an outdoor event but they didnt last long. All of the restaurants are delicious. Dirty showers that are not cleaned and organized after every customer. You can get a bike for an hour and since the resort is so big (including Nuzuc and Sunrise) you can get a great workout riding the bike. Moon Palace Cancun offers a plethora of beautiful and private venue spaces for your special day. Think luxurious accommodations with high-end amenities, 24-hour room service, unlimited premium drinks, and gourmet dining. WebUp to $1000 Cash Wedding Gift. Definitely, I will be sharing this with Abigail, Luis, Teresa, Ana and Mr. Canedo, they are true gems! 2.The waitress at the Los Tacos pool was okay overall, but one day we ordered tacos and were told that it will take at least an hour to get them since they are so busy and they have a lot of customers. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Sun, 19 Mar. Theres a Zen calm that will come over you while soaking in a view of The Grands serene emerald garden from your private garden. The Golf suites at Moon Palace Cancun do not have access to wireless internet service. The More The Merrier Group Benefits: 10 19 Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception. The Presidential Suites series is the hilt of extravagance and elegance. They cant do enough for you and especially your children. Apreciable polinaku75,Thank you for your preference. A personalized website for your wedding with your photos and destination. Both kids room and adults room are superior deluxe, and are each stocked with magical goodies. We were blown away! There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. Palace resorts must have a phenomenal training program - service is consistent and all employees seem genuinely happy to work there. Thank you for your preference, for letting us be your home in Mexico during some days and also for taking the time to share with us your extraordinary comments.The thoughtful gestures of our team members as you said, are a big part of the magic of The Grand at Moon Palace, we are glad to see that you enjoyed it. Wedding Ceremony, Reception, Cocktail Hour. From world-class spas to thrilling nightly entertainment. Every room includes wifi and a double whirlpool tub. My kids loved her. Personalization and individuality are key! WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. They take good care of their employees, paying for even the most entry level employees to go to one of the best English language schools in Cancun to learn English and advance their careers. Steak house, Asian, French- below standards. Plus, enjoy our spas exclusive bridal suite. The water park is fun. Pros: Beautiful resort. If youre too lazy to make it to the pool, you can hop into your personal double whirlpool. I ordered the Squid Ink Risotto was impressed. White hanging ceremony podium with 3 glass cylinder vases filled with water and green Cymbidium Orchid stems as table dcor, 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle, Aqua blue seaglass gems lining aisle walkway, Themed wedding cake with natural flower stems, Ground fireworks after ceremony (Mexico only), White 3 panel structure with glass bead tear drops hanging from each panel, White ceremony podium with crystal silver lining with 1 small champagne colored ceramic vase with Football Mums and 1 large champagne vase with white roses, 4 White columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white Carnations, Themed Bridal Bouquet of 20 Roses and 4 Phalenopsis Orchids available in ivory, white or pink, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White 3 panel structure with lavender iridescent beads hanging from each panel, 30 Silver Chiavari chairs with cushions in a variety of themed drapery, Lavender colored aisle runner with floral appliqu on sides, White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple Roses as table dcor, 4 Silver Shepherds hooks lining the aisle with a hanging sphere of pink, blue and purple Spider Mums and purple Roses, Themed Bridal Bouquet of 4 Hydrangeas available in purple, white or pink, $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more, Honeymoons Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with an orange fabric interlocking through the top of the structure, Chocolate colored ceremony podium with a light wood bamboo vase with coral colored Roses, a light wood bamboo cylinder vase with a gold sphere and a light wood cylinder vase with a sphere of coral Carnations as table dcor, 30 Chocolate Chiavari chairs with cushions in a variety of themed drapery, Gold color curly Willow with pink Cymbidium Orchids on each side of ceremony structure, 4 Chocolate colored columns; each with a cylinder vase outlined by a smaller light bamboo colored vase with water and a floating candle, Themed Bridal Bouquet of 15 Roses and 12 Dahlia flowers, Themed wedding cake with 3 natural flowers available in pink, orange or yellow, Complimentary suite for the groom for 3 hrs before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White 3 panel structure with tear drop crystals hanging from each panel, White ceremony podium with a bouquet of white Carnations in a silver vase as table dcor, 4 White columns wrapped in white fabric lined with silver crystals; each with a bouquet of white Orchids in a mirrored square vase, Phalenopsis Orchid and Rose Bridal Bouquet, Themed wedding cake with 4 natural flowers, Catholic Chapel "Immaculate Conception" location, Horse drawn carriage for the arrival of the bride, Special breakfast for the bride and groom after the wedding, Wedding ceremony location (Kiosk or Beach). Adrian, Ariel, Angel, Edgar, Wilbert and Luis are the men who every morning make sure our Clubs and Carts are set up and ready to go. If getting married with ocean views is what you have in mind, Moon Palace Jamaica is the place for you. We actually met a family this year that had huge regret getting this upgrade because the husband said we really can't afford the the 530 per month extra and the 14K they paid upfront for this upgrade. I totally enjoyed my time at the spa. 4. This package is not combinable with the Essentials Group Promotion. Services of a wedding planner and an on-site wedding coordinator, Catholic chapel Immaculate Conception location, 2 floral arrangements for chapel entrance: cylinder vase with greenery and babys breath, 6 white pedestal aisle markers with floral arrangements: greenery, baby's breath, Mexican calla lilies, 1 semi-private dinner reservation for up to 30 guests with standard restaurant dcor, Breakfast in bed the morning after ceremony for bride and groom, Personalized wedding website and bridal registry. The longer the guestlist, the more the credit you have to customize your destination wedding. We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. Semi-private setting for you and your guests that can be customized with your colors and theme. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Saidy from Awe Princess was amazing with my little girl - she loved her treatments at the new princess spa for little ones at the golf course!The rooms at the Grand are lovely and spacious. REAL LIFE MEMORIES CAPTURED PERFECTLY. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! *Terms and conditions apply. Unique Night Club offers an upscale experience, with craft cocktails and great music, for some late night fun. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! Cancun has a huge choice of wedding locations suitable for an array of age groups. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. We never waited more than 3 minutes for a shuttle. VIEW RATES. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Pinch yourself, its real, its The Grand At Moon Palace Cancun. We had to figure out our own system how not to burn ourselves. Would you like a response via text message? 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Mehndi: Loto Mehndi They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. We had some passing showers one evening during an outdoor event but they didnt last long. I was blown away by how overly accommodating everyone was to our young family. *An additional fee applies to all civil ceremonies. Its like a giant (cleaner and newer version) of a Chuck E. Cheese or Dave and busters with tons of arcade games, climbing structures, bumper cars, mini golf. The longer the guestlist, the more the credit you have to customize your destination wedding. Food is on par with a regular non all inclusive resort in the Caribbean or Mexico in almost all instances. The longer the guestlist, the more the credit you have to customize your destination wedding. Really nice to have many options to order lunch poolside right to your chair- not always available at other all inclusives. Enter the email address registered to your account. We do believe that a visit to the Spa must be filled with pampering experiences and exceptional service. My kids had a blast. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Comments: (Are you inviting children? I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. Mehndi: Loto Mehndi Whats more, youll have a wide variety of entertainment choices plus plenty of options for brides at Awe Spa, the largest spa in the country. Where the desert meetssea and adults-only indulgence. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. Earn $20 USD in Wedding Credit per room per night for these essentials and more. The shuttle drivers are all so kind and friendly and helpful. everyone was very accommodating. * An additional fee applies to all civil ceremonies. The Grand has massively improved since we visited when it first opened. The Boathouse Business Centre, Harbour Square, Nene Parade, Wisbech, Cambs, PE13 3BH. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. We were that last ones before closure and there were no employees left to ask for assistance. WebHotel Description. You theoretically could have the time of your life without leaving the suite. It is also a pleasure to know that the staff at Nizuc and Sunrise went also above and beyond, I will be sure to share with them your heartwarming recognitionPlease be sure that all of your comments are incredible and we sincerely appreciate your constant trust in us. Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. Also, the desserts in the Italian restaurant were really good. We sincerely hope that you will return to Mexico many more times in the future and once again giving us the opportunity to host you at one of our many Palace Resorts. The beach (sand area only) is much better at the Grand than at sunrise. 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive It must show that you were married within the past year. I asked a few employees about it and they all had such wonderful things to say about the company. Pools- A LOT OF TINY pools with no privacy. She was so incredibly warm. Explore our favourite Cancun wedding venues below, or call our specialists. The grand offers smaller buffet breakfast in addition to main buffet at many of their restaurants. 30 Seating pods in a variation of themed drapery, 6 White pergola shepherd hooks placed along the aisle, Themed bridal bouquet of 12 yellow calla lily stems, One dinner reservation (with standard restaurant decor), Breakfast in bed the morning after the ceremony, 6 White spider mum spheres with white ribbon hanging from shepherd hooks, White hanging ceremony podium with 1 large rectangular glass vase with white spider mums, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), Aqua blue sea glass gems lining aisle walkway, White calla lily with a peacock feather boutonniere, 30 White chiavari chairs with cushions in a variety of themed drapery, White hanging ceremony podium with 3 glass cylinder vases filled with water and green silk cymbidium orchid stems as table decor, 4 Green bamboo vases with hydrangeas, cymbidium orchids, peacock feathers, and silver curly willows at entrance and end of aisle, Themed bridal bouquet of 2 green hydrangeas, 3 white calla lilies, 3 peacock feathers, and 4 dendrobium orchids, Themed bridal bouquet of 20 roses and 4 cymbidium orchids, 30 white chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with glass bead tear drops hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin, or pipe), White ceremony podium with crystal silver lining, 1 small champagne colored ceramic vase with football mums, and 1 large champagne vase with white roses, 4 white columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white carnations, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11 am; other ceremony hours will incur an additional charge (based on availability), Lavender colored aisle runner with floral appliqu on sides, Honeymoons Wishes Wedding Website and Bridal Registry, 30 Silver chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with lavender iridescent beads hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple roses as table decor, 4 Silver shepherd hooks lining the aisle with a hanging sphere of pink, blue, and purple spider mums, and purple roses, Complimentary honeymoon dinner at select restaurants, Late check out until 6:00pm (subject to request and availability), All components of the Complimentary Honeymoon Package, 50-minute Holistic Massage in couples spa suite, Intimate candlelit rose petal bath in double whirlpool tub*, Daily refreshed mini bar: sodas, bottled water, juices, domestic & imported beers. So welcoming to my children. The weather was perfect (temp ~high 70s/low 80s). Check out ourGroup Bookings & Benefits section above. Package includes: Wedding ceremony location At all other times 1 free room for every 10 rooms-11th room is free. We had just over 100 guests. The hotel is beautiful and immaculate. Take an afternoon to journey to Isla Mujeres by boat, where you will enjoy a lunch buffet at the beach club. Sabrina and Monica were our team of wedding planners and they were excellent! Everything was seamless from check-in through to restaurant reservations. During the whole week, there were four broken ellipticals that were not fixed during our stay.5. She is so sweet and friendly. Exclusivity. WebA spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. Grand has massively improved since we visited when it first opened to say very... 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