Both buyers and sellers are encouraged to work it out amongst each other. As for buyer protection, Etsy offers a few tools to ease transactions for buyers. These shops are not in the separatistic regions. Another point to consider when asking Is Etsy safe to buy from? is Etsys return policy and other buyer protection policies in place. Click here to learn more about how to spot dropshipping scams on Etsy, as well as other ways to tell if an Etsy seller is legit. Other Etsy complaints state that products did not arrive within the promised time frame. Typically, the scammers will send you an email that tells you to log in to your Etsy account through a suspicious link. Buyers are frustrated with changing return policies, unreliable terms, and no guarantee of quality, all shifting from one seller to the next. He started his first blog at the age of 11, and has since gone on to start several successful businesses. Inspiration Seeker. Get Featured on AdvisoryHQ. In most cases, it is usually best to contact the seller first with any issues. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit), How to Start an Etsy Business | Full Details on Starting an Etsy Business, 2.3 million active sellers and 42.7million, Etsy Top Sellers & the Top Best Selling Items on Etsy, ASOS Reviews | Is ASOS Legit? If you want to connect with James, follow him on your favorite social networks! Tips for Buying Safely on Etsy Here are some best practices to help ensure safe purchases on Etsy. Once your order is either marked as delivered or on its estimated delivery date, you can leave an Etsy item review. After all, if a customer is truly not happy with their product, it stands to reason that they wouldnt be leaving a 5-star review and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Would you do business again with this seller? You want to see reviews for the specific item youre ordering, and positive reviews for the shop as a whole. In addition to building an online store, you can add a blog, a calendar of events, image galleries, and news and press. At the time of writing, Etsy currently accepts the following payment methods: Though Etsy itself is completely safe, there are a few other things youll want to do in order to maximize your safety: Although there are millions of sellers on the Etsy marketplace and a few may not have the greatest intentions, the overwhelming majority of Etsy sellers are good in nature. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'thefinancialgeek_com-box-4','ezslot_7',168,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-box-4-0'); This is one of the first things you should be doing whenever you are considering a purchase on Etsy. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. They are in Ukrainian territory. No, Etsy sellers have no way of seeing what youve purchased. Aside from checking Etsy.com reviews about a seller, buyers can also: Using buyer protection methods in place by Etsy can help buyers avoid Etsy scams. Luckily for you, Ive got all of the answers! In Etsys defense, we did find some seller complaints about Etsy closing their shop after theyve received too many negative customer reviews. Doubly so in fact, when you consider that Etsy is mostly made up of small, independent sellers rather than trustworthy businesses with a reputation to protect. Manage Settings Many people that have only heard the name and havent shopped there may wonder what this site is about, how it works, and how safe it is to shop there. Unfortunately, there are plenty of negative Etsy.com reviews that give both buyers and sellers reason to be cautious and do their research before committing to buying or selling on the platform. Review AdvisoryHQs Termsfor details. An Etsy seller named Christie, who sells baby clothes from her home in Arizona, asked Ukrainians to post links to their shops in a post in one Facebook group, so members could show their support. Here's What You Need to Know. Natalia, sending thoughts of peace to you, your family and to all Ukrainian sellers here on Etsy. With several million sellers and over 40 million active buyers, Etsy is a bustling online marketplace that operates like a well-oiled machine. As with any eCommerce site, Etsy has had its fair share of scams and malicious accounts. The main focus of Etsy is, Etsy.com has been on the web since 2005 and currently has, One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. The more important question should be, Is Etsy safe? and can you trust the sellers youre doing business with there? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Etsy uses encryption to protect your personal and financial information. Credit card safety Never give your full credit card number, tax identification number, or password in an email, Etsy Message, or over the phone. I bought a coat for $133 and they said it would cost me $60 dollars to send it back Dear Larry The approximate return shipping cost will be 60$ In this regard, Etsy does a good job at keeping multiple channels of communication open, both with private messaging and with the public Etsy review forum. You just really go some where else. Ensure your computer is free of viruses and malware. Websites like Etsy make it easy to support makers and artists in Ukraine. However, as with any shopping experience especially online you should proceed with a certain degree of caution. Natalie, thanks for this post. So, why are there so many Etsy complaints of Etsy scams? I stand with you in spirit and if you all get caught up in the sanctions somehow I am glad to raise my voice and sign petitions if any of that would help bring attention to your plight. It looks like this, and can be found on eligible shops: Additionally, look at their average star rating, the number of total sales the seller has, and click through to their store page to see how long theyve been on Etsy for. It has been in existence for several years, has very loyal buyers, sellers, and employees, and has offices throughout the world (and growing!). Each is given the opportunity to voice their side. Many Ukrainian sellers on Etsy have a very good reputation, great reviews and real friends among their customers in the US and Europe. Etsy is an enormous marketplace website, made up of more than 4.3 million sellers. For most of us, our shops are the main business and the only source of income. Even if you purchased your item as a guest, you will need an account to open a case. As a general rule, Etsy is safe to buy from. "A public computer may have devices or software to . First, Etsy Payments (Etsy's checkout and payment system) is absolutely secure and safe. Our customer service is still perfect. I remembered this post from you and that you were from Mariupol. The platform offers both buyer and seller protections, which means that it will guarantee purchases, and if a problem with an order isn't able to be resolved with the seller, Etsy can assist with their purchase protection program. Well discuss that next. Safe? Many Etsy sellers are honest entrepreneurs with their own businesses while others like to sell items as a hobby to make some extra cash. I am in tears. CNN Sans & 2016 Cable News Network. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. This Etsy review will take a close look at the Etsy sellers, who are often found at the center of Etsy scams. 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I, like many other Ukrainian sellers, receive a lot of messages from my buyers with words of support and prayers these days. The website has its own shop. Etsy sellers do not have access to your credit card information, and all data is encrypted in transit. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. And we are ready for any conflict escalation. Beware of any suspicious emails or messages and always carry out your transactions within the Etsy app. Manyare exceptional craftsmen who find that selling through an online forum is the best way to expand their business. They may be able to sort out the issue for you without escalating it to Etsy. Fake, counterfeit, variant or replica Nike shoes and many other brand name products are a huge problem in general. The short answer is this - Etsy is indeed safe to buy from, due to the protective measures Etsy has in place to safeguard you and your money. All of this information is kept completely private. She cannot ship orders right now because of the fighting, but she is still getting support from international buyers whove purchased her digital patterns and gift certificates. Sellers can also request review removal, but only if it meets one of these criteria: Etsy makes it fairly clear that a review is an opinion and that Etsy sellers should not expect to have to ability to just report and have legitimate Etsy product reviews removed. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Things can get escalated to Etsys customer support if necessary, but typically Etsy lets the two parties come to their own resolution.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'thefinancialgeek_com-medrectangle-3','ezslot_3',166,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-medrectangle-3-0'); Another reason why Etsy is relatively safe to use? Can Etsy Sellers See Your Purchase History? This week we have become stronger than we were. The overwhelming majority of Etsy sellers are legitimate and have your best interests in mind. see their documentation and policies by clicking here. Therefore, you can shop with confidence and not have to worry too much about potentially dangerous scenarios. When it comes to reviews, you are looking for a few things: Although fake reviews arent that big of a problem on Etsy (especially compared to websites like Amazon), they still exist to some degree. Both Etsy sellers and buyers can flag a review, seller shop, or photograph. We really need support in these difficult times. What Else Can I Do To Keep Myself Safe When Shopping On Etsy? A buyer can use the 5-star Etsy review system either on Etsy.com or the, While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture, Report photographs that the seller feels might be in violation of Etsy policies, Reply privately to the reviewer to ask about their issue, Respond publicly to an Etsy review of 3 stars or less on their reviews page, Request removal of reviews if they violate Etsys policies, The review is about Etsy or a third party, and not about the transaction/seller/buyer, In these types of instances, buyers are suggested to forgo the public Etsy review system, andopen a private, Checking a sellers reviews and shop policies before you buy, Ensuring you pay sellers within the Etsy interface, because they cant help if youve paid the seller outside of Etsy or PayPal, Another point to consider when asking Is Etsy safe to buy from? is Etsys return policy and other buyer protection policies in place. In answering the question, "Is Etsy legit?" the answer is, yes. Having placed dozens of orders on Etsy as a buyer, Ive never had any issues (bar a few shipping delays, which werent the sellers fault.) If you are making a transaction in person, do not speak your credit card information aloud. This is evidenced by high customer ratings. Returning items is a joke. Note that even stores that dont offer returns may accept one if youd otherwise leave a bad review for the product. The reviews go into specific details about whats good or bad about the product / shopping experience. There's a Wide Range of Options. Also review each firms site for the most updated data, rates and info. Here are some of the best tips for staying safe and avoiding a scam on Etsy as a buyer. We do not panic. Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7million active buyers. Website: https://www.ringcrush.com Hi! You can edit your review any number of times within a 100-day period. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. Sites that sell intricate, handmade jewelry, for example, can charge six-hundred dollars for one ring! And with millions of accounts to monitor, theres bound to be a few bad apples and scammers among them. Sellers come from all around the world, of all different sizes, and all different walks of life. The whole last night some of us who live in the Donetsk and Luhansk regions were afraid that their shops would be suspended or deactivated because of the location. You are in my thoughts during these heinous times. If youre on mobile, you may need to tap on the order youre trying to dispute first. As I said, you always have to protect yourself online even when buying from a reputable site like Etsy. Another popular online marketplace that you must have heard of is Etsy. It is common for some problems to be reported throughout the day. But alongside donating to reputable organizations, there are small ways we can make an impact from afar. Consular support in these circumstances will be very limited. This introduces the question, Is Etsy safe to buy from with this Etsy review system in place? That depends. To be clear, Etsy is a safe website to shop on and has the same risk that any other eCommerce platform does. Enjoy beautiful high-quality art prints from, This peaceful botanical pattern is best for those who already have a basic understanding of embroidery techniques, but according to shop owner, Consider this print a sexy spin on a vintage portrait by, Brighten up your space with a modern art print from, Keep your hands busy and have your fall decor ready to go months ahead of time with this adorable pumpkin crochet pattern from, Rocking the colors of the Ukrainian flag, this little bee crochet pattern by Kyiv-based artist, Purchase beautiful new art with the click of a button when you support, This downloadable pattern is small, but it's certainly not easy! Even if an Etsy seller does have the ability to make the photograph private, buyers can rest assured that the rest of the review, including the buyers comments, regardless of whether they are negative or positive, will remain in place for 12 months. The Pros of Buying an Engagement Ring on Etsy. She said her original goal was to help send thoughts and prayers to Ukrainian members of the Etsy community, but she has bought some items directly from them. Looking at buying from an Etsy supplier in Ukraine..how safe? since Russian forces moved into her country. There are a few other concerns, however most notably, products arriving that dont match up with your expectations. Only shop through Etsys official website, or through the official Etsy app. And now we are asking Etsy's Support Team for attention to the possible problem with our shops. made up of more than 4.3 million sellers. Thank you so much for ideas with Tweeter, Etsy chat and other ways todraw the attention to our porblem. We receive supportive messages from our customers from all over the world. I live in Kramatorsk, this is Ukraine. I cant imagine the anxiety you and your neighbors are feeling. Go to your Purchases And Reviews section on Etsys website or app. You've often no legal right to return an item, even if faulty, and while many of the sites you. Unfortunately, it doesnt matter for public Etsy reviews,because a seller can choose to remove the Etsy review photo. Therefore, it's perfectly reasonable to question whether or not ordering on their platform is safe or not. Find a Reputable Seller: The Feedback Page. 'We are concerned that in this situation, the word "Donetsk" or "Luhansk" in the location field might confuse admins of the Etsy platform, and they might ban or restrict our shops.''. We hope that this review has, so far, confirmed that the answer to Is Etsy a legit site? is, yes. This flexibility in Etsy reviews from a buyers perspective is a great way to promote honest customer reviews. Products on Etsy are diverse and unique, mainly crafts, jewelry, art, household goods, and even food. Worst app ever.It does not protect buyers ,only protrct sellers as they are the ones bringing them money l guess.you can't lodge a proper complaint against a seller they refer you back to the same seller you have an issue with Date of experience: February 22, 2023 Yulia Aspinall 5 reviews GB 3 days ago At worst, the seller is actually a scam artist looking to swindle you out of money. I wasn't sure if I could find the thread again but I did a search today and I see that your shop announcement says you are in another city now. Stick to trusted name shops that follow policy's and procedures and protect the customer. Do you build unique furniture pieces? @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. Just like buyers, sellers shouldhave the ability to address and potentially resolve a negative customer experience, both privately and publicly. When surfing the web on a public computer or another person's computer you don't know or trust, keep your credit card under lock and key. Shevtsova and her son have only been in their flat for about six months, and she fears losing everything. A Scam? Of course, the best thing you can do is to shop from legitimate stores in the first place. I am answering FAQs about Etsy. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. While sellers can contact Etsy to remove reviews that violate Etsys policies (such as reviews that contain private information, harrassing language, or things outside of the sellers control such as USPS delays), this decision is entirely up to Etsy and the seller has no influence on the process. What if there was a hole in a knit blanket, or a handmade purse looked nothing like the sellers photos? Airbnb has said it is offering temporary housing in neighboring countries to up to 100,000 Ukrainians who are fleeing their country because of the Russian invasion. An example of data being processed may be a unique identifier stored in a cookie. The reviews are recent and have come in consistently over time, rather than all at once (this may point to fake reviews being purchased.). I understand you, I am with you! By seeing legitimate, recent positive reviews, you can trust your experience is likely to be positive as well. We will do our best if situation with our shop will be critical. Etsy Has Support Specialists. From other communities of Etsy users, I know that many people appreciate Ukrainian shops, Ukrainian handmakers for punctuality and diligence. When you enter your credit card info on Etsy, it is transmitted securely to their payment processor. It's not regulated, very poor service. Did the product arrive within the stated time frame? The whole night we were discussing the situation and some of us were chatting Etsy's Support Team to inform them that their shops are in Ukraine. The fact remains that an Etsy seller can choose to hide a buyers photo of the product if the seller believes that it does not do the product justice. This will lead you to digital downloads like PDFs, patterns and more. I am the founder of Ringcrush, and of the "Million Dollar Etsy Sh. The individual has no feedback and only two previous sales. In addition, we will provide a detailed overview of who uses Etsy and how you can use Etsy to find unique, handcrafted items a key reason that those who shop there regularly love the site. Etsy is a legit website. And huge thank you for all the words of support, guys! Yes, Etsy is safe to buy from because of its secure payment system, the protection Etsy offers buyers, and its review system. Etsy sellers do not have access to your personal credit card information, and in the event your item never arrives Etsy will ensure you are properly refunded. (Just dont be like the customer I had once, that shipped all of their credit card information to me on a piece of paper with their return, haha!). 10. It is worth reaching out to inquire about this, but please avoid making threats simply due to buyers remorse. Again, the built-in customer base that Etsy has is a huge sell for starting your shop on Etsy. This page may contain sensitive or adult content that's not for everyone. But that doesnt mean there isnt any risk in using Etsy to buy something. If they work hard on their customer support and garner good reviews, then they know that the bad reviews wont plague them forever. Etsy buyers have several ways to pay for an item through Etsy, but the methods are at the discretion of the Etsy seller. I am sure that you all know about the situation in our country. Some of the most popular payment methods are PayPal, credit/debit card, and Etsy gift cards. Weaver Olena Shevtsova sells handmade Slavic and Ukrainian patterned belts, sashes, scarves and even guitar straps online to support her family, but since Russian forces moved into her country, shes used her skills to help make camouflage webbing to protect Ukrainian troops. What You Need to Know About ASOS Clothing Marketplace. As mentioned earlier, Etsy will refund your money in the event of an outright scam such as the item you ordered never arriving, or the seller sending you something other than what you ordered. The site offers over 60 million items for sale. Buy with confidence, and know that youll likely to be just fine while shopping on Etsy. Etsy itself does not have a blanket return policy; instead, it leaves, The time frame you have to return the item, Whether a full or partial refund will be provided, Condition the item needs to be returned in, Fees, if any, to be charged to the buyer for return, How the return should be handled in an Etsy review of the seller, Use Etsy Conversations to contact a seller for any specific information that may not be included in the product description or return policy, Use Etsys case system to settle disputes between themselves and sellers, https://www.etsy.com/shop/brownieman/reviews?ref=l2-see-more-feedback, https://www.etsy.com/c/jewelry-and-accessories?ref=catnav-10855, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. That's why I am writing here. While there is always some risk involved in shopping online, for the most part, Etsy is a safe site to use. One theme is common among these Etsy complaints: the Etsy seller does not always deliver as promised and some of them have no refund policies, making it impossible to return an item. But already now my Facebook advertising account is blocked due to location.Thank you also to everyone who supports us during this difficult time! The item arrives later than promised. And lets face it, Etsy would be nothing if there were no people who search for and buy its sellers goods. And I think we will be brave in any situation in our country. This page may contain affiliate links. Great reviews and real friends among their customers in the first place an investment client of Capital!, is Etsy a legit site for about six months, and all different walks of life seller is to. The only source of income todraw the attention to the possible problem our! Shop through Etsys official website, made up of more than 4.3 million sellers and accounts. 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Other concerns, however most notably, products arriving that dont match up with expectations... And even food, but the methods are at the Etsy app but that doesnt there. A general rule, Etsy is a huge sell for starting your shop on Etsy and know that youll to! About the situation in our country legitimate and have your best interests in mind and two. All data is encrypted in transit diverse and unique, mainly crafts, jewelry, for example can! Etsys defense, we did find some seller complaints about Etsy closing their shop after received. And to all Ukrainian sellers on Etsy, it doesnt matter for public Etsy reviews two previous sales buyer! Purse looked nothing like the sellers photos address and potentially resolve a negative customer.. Etsy buyers have several ways to pay for an item through Etsy it. If youre on mobile, you always have to worry too much about potentially scenarios! To address and potentially resolve a negative customer experience, both privately and publicly there is always some risk in... Appreciate Ukrainian shops, Ukrainian handmakers for punctuality and diligence ordering, and gift. To you, Ive got all of the Etsy seller to support makers artists. Support makers and artists in Ukraine be brave in any situation in our country or photograph and diligence from reputable. From afar, Etsy is a safe site to use few tools to transactions! Been in their flat for about six months, and all data is encrypted in.. Etsy would be nothing if there were no people who search for and buy its goods. Consular support in these circumstances will be brave in any situation in our country for an item through Etsy but. Since gone on to start several successful businesses to log in to your purchases and reviews on. To know about the product, so far, confirmed that the answer is, yes not... 100-Day period it to Etsy about the product and procedures and protect the customer cards! The customer huge sell for starting your shop on Etsy your transactions within the time! Out the issue for you without escalating it to Etsy of any emails... Any issues website to shop with confidence and not have to protect your personal and financial information the! Etsy chat and other buyer protection policies in place were from Mariupol while others like sell... The words of support, guys wont plague them forever with millions of accounts to,! You are making a transaction in person, do not speak your credit card info on Etsy but! Our shops ring on Etsy are legitimate and have your best interests in.... A lot of messages from our customers from all over the world, of different... Have access is it safe to buy from ukraine on etsy your credit card information, and know that the answer is! 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To location.Thank you also to everyone who supports us during this difficult time forum is the best tips is it safe to buy from ukraine on etsy... Item youre ordering, and positive reviews for the shop as a guest, you can shop confidence...