Contact Customer Service using the SmarTrip benefits include: One payment method for rail, bus, and parking. We can't respond to what you write here but you can contact us instead if you'd like a response. Balance checks and adding money to the card must be done at a MetroCard vending machine or a subway station booth. Up to six family members can use this app with FamilySharing enabled. Calculate how many rides you expect to take and load that exact amount on the card. The developer does not collect any data from this app. Please bring the metroCARD(s) with you. Read ALL reviews before buying! On the booth reader's screen, you can read information about your card's balance and expiration date. at the InfoCentre in the Adelaide Railway Station, using a vending machine on-board trains and trams. Email. Locate a Metrocard booth reader and swipe your card in the corresponding slot. by calling the InfoLine on 1300 311 108. Copyright 2023 Apple Inc. All rights reserved. You also cannot add to your card online. This article was written by the All Getaways team, copy edited, and fact checked through a multi-point auditing system, in efforts to ensure our readers only receive the best information. The seven-day option, which allows as many subway and bus rides as you need until midnight every day, is a good option for tourists exploring New York City for a week. Introducing the History tab! I just wasted $1.08. Unlimited passes are available for 30 days and come with insurance. MetroBuddy lets you enter your current MetroCard balance, and update it each time you swipe. This update features a brand new tab to track when you made the last change to your MetroCard balance in the app. [1] If you don't know where to find a booth reader, ask a subway employee. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. In addition to Metro trains, buses, and garages, SmarTrip . Attribution 3.0 Australia Licence. Please don't include any of your personal information in this box. It takes into account the 11 percent bonus riders get by adding fares to MetroCards. Add Value or Check Balance. If you need to reload an unregistered card, visit this page. Balance Protection if your plastic card is lost or stolen. Thanks for your feedbackWe use what you tell us to help improve the website. Never lose time at the MetroCard reader again, your balance will always be available on your phone! MetroBuddy is your subway ride's best friend. View where SmarTrip products can be purchased, CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS I could put my balance in Notes by myself.Will try to get apple to refund it, though for .99 it is hardly worth the effort! The app also calculates how many rides you have left, based on your fare. Please tell us what you were trying to do and why this page was unhelpful. When you validate your metroCARD on a bus, train or tram, watch the screen. How should we update you? 1. Check your balance at the subway station booth reader. Unfortunately, the MTA does not provide an interface to check MetroCard balances at all. You can also check your metroCARD balance: through your online metroCARD account (if you've registered the card with us) at the InfoCentre in the Adelaide Railway Station. Turnstiles are not fully accessible, but MetroBuddy is.Do not hesitate to reach out with feedback and/or questions by e-mail at hi@alexisonline.dev.Please note that MetroBuddy is a hobby app and is not affiliated with New York's MTA in any way. To avoid getting stuck with insufficient fare when you're pressed for time, load a customized amount of fare onto your card, buy an unlimited pass or have fares automatically replenished. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Use the History tab to review the changes you made to your balance.MetroBuddy also provides Siri shortcuts to record a swipe and check your balance. * Entering your serial number allows you to check your balance, add value, view transaction history, register your card, enroll in Auto Refill or deactivate an existing Go-To Card or pass. In cities like New York where you have to swipe your transit card to unlock the turnstile, forgetting your balance and being greeted by an "insufficient funds" message can be annoying, and delay your journey.MetroBuddy lets you enter your current MetroCard balance, and update it each time you swipe. You also may use EasyPay with a 30-day unlimited pass, and you'll be charged on a monthly basis to replenish the card. If youre transferring from an existing metroCARD to a new one (e.g. They show only the good review at the top. Paid for an app that does nothing! at metroCARD retailers or vending machines across Adelaide. Auto Reload and never worry about reloading again. The MetroCard calculator lets you enter the existing balance and amount you want to add to the card, and figures out how many trips that allows. What may be inconvenient is determining how much money you have left on the card. Go-To Card serial number. You also can load an unlimited ride pass onto a MetroCard. We are sorry that the app didn't live up to your expectations. Save yourself the headache -- and potentially a missed train -- of swiping your card and finding there's not enough fare left. Balance checks and adding money to the card must be done at a MetroCard vending machine or a subway station booth. So So in st Louis on way to nyc does nothing for me to save a stop to see if I have enough fare to get on the bus quickly. Even though checking my balance is free on machines or on the bus, sometimes I forget so its super convenient to know how many rides I have left. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. If you're buying a new MetroCard, the calculator takes into account the card fee and the amount you'd like to add. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. The EasyPay card comes with online access to manage your account, and automatically adds $30 to the balance when your card falls below $20. customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. You also cannot add to your card online. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. Does not allow you to ACTUALLY CHECK A BALANCE on a card. Contactless mobile payments on your smartphone and watch. Privacy practices may vary, for example, based on the features you use or your age. Use the search tool the MTA provides to find a store that sells MetroCards. The MTA also can ensure your balance never runs dry by automatically refilling the MetroCard from a credit or debit card. Please check back later to finish subscribing to service updates. We can't respond to what you write here but you can contact us instead if you'd like a response. If you recharged online or by phone, your new funds will be available in about an hour. For more information, see the developers privacy policy. You can also check your metroCARD balance: If you've just topped up your metroCARD balance at the InfoCentre or using a vending machine, your new funds will be available immediately. On this page, you can reload fare cards that have previously been registered with METRO. Discover international travel tips, family friendly vacations; trip planning recommendations for travel destinations near or far. moving from a student metroCARD to a concession metroCARD), youll need to buy the new metroCARD and pay any difference to round the balance up to the nearest $5. Never lose time at the MetroCard reader again, your balance will always be available on your phone! The MTA also sends mobile MetroCard . A confirmation code will be sent for validation. I would give it 5 stars if the app gave me the option to add more than 1 card!!! using a vending machine on-board trains and trams. LearnMore. 888.762.7874 (MF, 7 am8 pm), Washington Metropolitan Area Transit Authority, Learn more about using plastic SmarTrip cards , Learn more about SmarTrip on mobile devices , One payment method for rail, bus, and parking, Contactless mobile payments on your smartphone and watch, Auto Reload and never worry about reloading again, Balance Protection if your plastic card is lost or stolen, In addition to Metro trains, buses, and garages, SmarTrip is also accepted on ART, DASH, Fairfax Connector, Cue, RideON, TheBus, DC Circulator, Loudon Country Transit, and Potomac and Rappahannock Transit/PRTC. Do your calculation before stepping up to the MetroCard kiosk, and click "other amounts" to enter your custom dollar value. If you'd like a response, please contact us. The app is also fully compatible with iOS assistive technologies such as VoiceOver, Dynamic Type, and VoiceControl. The MTA also sends mobile MetroCard servicing centers to places such as senior centers and shopping areas to make it easy for people to refill or obtain cards. This way, you're not stuck with a card that runs short, and you may mark the calendar with the date fares run out based on your regular usage. An Express Bus Plus version of the seven-day unlimited pass is insured against theft or loss when you use a credit or debit card to buy it. This app does math for you that you could keep track on on your notes. Balance checks and adding money to the card, vending machine or a subway station booth. Literally just subtracts from whatever amount you set it at to start. Remember, we can't respond to what you've written here. As of June 2015, the New York Metropolitan Transportation Authority does not offer a way to check MetroCard balances online. How to Check Balance. SmarTrip is how to pay for fare on all Metrorail stations in DC, Maryland and Virginia, Metro parking garages and lots, Metrobus routes, MTA, and partner regional bus providers. SMS You have to buy a separate pass for use on the JFK AirTrain, either for 30 days of unlimited use or for 10 trips within six months. The app also calculates how many rides you have left, based on your fare. This website is licensed under a Creative Commons The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. 2. One payment method for rail, bus, and parking. This is handy if you need to verify that you recorded a swipe at a certain point, further helping you accurately keeping track of your balance. Where's the serial number? You can change your fare if you have a more affordable one. The developer, Alexis Akers, indicated that the apps privacy practices may include handling of data as described below. Our subscription service is temporarily down for system upgrades. This enables you to build powerful automation for your commute, such as recording a swipe, starting your favorite playlist, and checking the next train departure.If you are using iOS 14 or later, you can add a widget to your home screen or your widget center to view your balance even faster.We are proud to be working on making MetroBuddy as inclusive as possible. As of June 2015, the New York Metropolitan Transportation Authority does not offer a way to check MetroCard balances online. When you login, make sure you use the Email Address you provided at the time you registered your card. You'll be a knowledgeable traveler ready for anything from a European adventure to an international cruise in no time! Use the History tab to review the changes you made to your balance. Swiping a MetroCard makes subway and bus travel around New York City a bit more convenient. Please tell us how this page helped you. 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