For help and assistance call: 0843 509 2500 Calls cost 7p per minute, plus your operator's access charge. The technical storage or access that is used exclusively for anonymous statistical purposes. Central Agent Maintainer Team mailbox.sdrt@hmrc.gsi.gov.uk for stamp duty reserve tax queries. National Insurance Contributions and Employers Office HM Revenue and Customs are a government department that is responsible for collection and redistribution of tax in the United Kingdom. Finding the correct HMRC department to contact depending on the issue you have having is crucial in getting the right help and advice in a timely manner. Wed also like to use analytics cookies so we can understand how you use the service and make improvements. DMB can be asked to quote two characters from the agent reference number. Once you receive and enter this code you will be asked to provide your full name after which you will set up a password. Youve accepted analytics cookies. There are no contact details that I'm aware of. Updates to the agent name, address and email address can now be done by writing to us at:- HMRC National Insurance Contributions and Employer Office BX9 1AN United Kingdom The agent name is the name a client sees when you ask them to authorise you online. Address of the client, and if applicable of the business. A practice licence through ICB covers you for the relevant Anti-Money Laundering Supervision required by law for all practising bookkeepers and accountants. Send your 64-8 form to this address. From April 2024, MTD for self-assessment will commence with quarterly uploads and access to this will also be via the ASA account. Reference numbers should be clearly marked, particularly if the item relates to a corporation tax or compliance issue. 15 days ago, A report on the impact and effectiveness of @HMRCgovuk'sinformation power highlights two potential uses not origin https://t.co/yBZh4YvUne, The Institute of Chartered Accountants in England and Wales, incorporated by Royal Charter RC000246 with registered office at Chartered Accountants Hall, Moorgate Place, London EC2R 6EA. 278 views . In order to set up your account you can use this link. This is a powerful way for HMRC to recoup their money. Do I need to charge VAT to client for Freelancer? Learn how your comment data is processed. This form should be sent to: Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom Here you will find an abundance of information and guidance to complete the form. To appoint an agent to deal with your tax, ask them to use HMRC 's online authorisation service or complete form 64-8 and send it to HMRC . Longbenton By lionofludesch 24th Jan 2021 16:04 Departments, agencies and public bodies. Departments. To obtain an agent code for PAYE and CIS you can apply online. United Kingdom. You may also need to obtain a tax agent code (depending on which tax service you wish to offer) and you will need to ensure that each one of your clients authorises you to act on their behalf for each service you carry out for them. *. National Insurance Contributions and Employer Office Central Agent Authorisation Team We have included below only those services which are available to agents there are additional services available to taxpayers and claimants through their digital tax account. HM Revenue and Customs Date and time of an earlier call when the agent contacted HMRC regarding that client. When the migration starts Agents wont know whether their client has been migrated or not. Agent Dedicated Lines (above) give a priority service to agents, Online services helpdesk (non-VAT) - 0300 200 3600 HMRC also has a number of different phone numbers; many of which can lead to frustrating wait times, particularly if you end up being passed from pillar to post by ringing the wrong department. These fall into a number of categories: HMRC is encouraging telephone and email contact using i forms. In practical terms this can remove your ability to operate effectively, but it also damages your companys reputation as a whole. HMRC has withdrawn its previous guidance on which matters can be dealt with over the phone and which need to be in writing. Guidance and regulation. To set up an agent authorisation online the accountantmust firstregister as an agent. The list under 'What you'll need' has been updated to include a VAT registration number (if applicable) and a HMRC has a large collection of forms. HM Revenue and Customs You may already have some of these in place already in which case simply fast track to the section you need to add or review. To get a code for either Corporation Tax or Self Assessment, you need to apply for one in writing. If you would like to hire an Accountant or Advisor to act on your behalf then first you must complete a 64-8 form and send it via post to HMRC. We also use cookies set by other sites to help us deliver content from their services. 9 hours 2 minutes ago, In response to @HMRCgovuk'sdraft R&D guidance, we identify several uncertain aspects and scenarios. If you do not already have an AOSA (or are only offering MTD services) then, to start the process, the easiest way to register is to apply in writing and supply details of your business and membership of ICB. BX9 1AN. Unsolicited self assessment and PAYE calls may be made by HMRC if there is a need to discuss correspondence recently received by HMRC. If you are submitting VAT returns via the Government Gateway you will now do this through your ASA the figures will be uploaded as normal but the screen might look different. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. However, we would now like to add our agent codes to this gateway from both the old practices and have them all on one government gateway. Give your character some seeds (chat command 'do 7'). We have more than 30 years experience advising company directors, sole traders and individuals on a range of HMRC concerns such as VAT, corporation tax, PAYE, Time to Pay, payments on account and more. In the case of a joint tax credits claim, both partners must give authority and the current version of the 64-8 has a signature box for the other partner. This letter provides a short timescale in which to pay the arrears in full typically seven days. Real Business Rescue has extensive experience of dealing with HMRC, and may be able to help you negotiate for more time to pay. This can make the difference between winning (Abdul Noor v HMRC [2011] UKFTT 349 (TC)) and losing (R (Corkteck Ltd) v HMRC [2009] EWHC 785) a case. More information has been added to the section about what you'll need to register with HMRC to use an agent services account. BX9 1AN. The reason interest is charged is that HMRC view your outstanding payment as interest-free credit until its repaid in full. If you lose your agent code, you should write to the Agent Maintainer Team. It should be free if you call from your mobile and have landline calls included in your contract. Remote Video Meetings are also available. 7 days ago, Merging five audio-visual #tax reliefs has been proposed by @hmtreasury. Once this has been completed, you can authorise your agent using the 64-8 form. They also make reference to earlier contacts or information held. Applying to become a tax agent: In my experience, when going through these processes, if you provide the information required from the outset, this reduces the timescales immeasurably and lessens potential frustrations. Even if you appeal against a payment penalty, the daily interest charge will be added until the debt is cleared. Detailed guidance, regulations and rules Your continued use of revenuebenefits indicates your consent to our use of cookies. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Bear in mind though, that a debt needs to be genuinely in dispute to have it set aside. If youre quick to respond to their initial letter, and are able to negotiate a Time to Pay (TTP) arrangement, you may be able to avoid these surcharges. Information about what you'll need to register with HMRC to use an agent services account has been updated. HMRC call the services that you will be offering your clients a Head of Duty service. bx9 1a postcodes . Contact us for your free consultation. In most cases the forms can be submitted online only by the taxpayer but in February 2017 HMRC started to allow for agents to submit certain iForms online on behalf of clients. We are an independent firm of Accountants. In addition to the above answers, you must notify HMRC on your money laundering gateway if you're supervised by HMRC. This guide provides a list of regularly used HMRC contact information. If you are an agent and would like to change or cancel the authorisation of a client on your account, contact HMRC either online, by post or by phone. VAT or PAYE) and register one client under that service onto your AOSA. The primary headings summarise the broad subject of the letter, while the secondary headings can be used where the matter is more specific or requires more technical input. Require Immediate Support? Stay up-to-date with the latest business and accountancy news: Sign up for daily news alerts. They're one of the teams that HMRC really do try to disallow access to. Callers outside the UK should call + 44 191 203 7010. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. The questions that HMRC staff are authorised to answer include: Where an agent requests a call back for a self assessment or PAYE issue that cannot be dealt with during their initial call to HMRC, HMRC will take a password from the agent to be quoted by the HMRC officer who makes the call back. Find out more about the benefits of joining the Tax Faculty. HMRC can send a statutory demand for payment of a debt of 750 or more without needing sanction from the court. Letters are opened and scanned and electronically dispatched to other HMRC offices. They can: An Accountant, Tax Agent and Advisor can act on your behalf for the following services: If you cant set up your agent online, then you will need to complete the 64-8 paper form and send it to HMRC before an agent will be able to act on your behalf. From November 2022 the 'old' system has closed and trying to upload VAT returns via this method will now return an error. One more thing, HMRC numbers change, so you will have to constantly check whether the number you have is still active. The process for accessing HMRC services as an agent is undergoing some considerable change. Licensed insolvency practitioners supporting directors across the UK with company closure and business rescue. To accept or reject cookies, turn on JavaScript in your browser settings or reload this page. United Kingdom. You must be signed in to post in this forum. Here you will find an abundance of information and guidance to complete the form. They will need to enrol for each service that they are going to be using. This is a call forwarding service which will connect you directly to the HMRC helpline. If you are adding Self assessment or Corporation Tax you will need to have obtained, or obtain, a relevant Agent Code (explained in 'Obtaining Agent Tax Codes'). Callers will offer reference to earlier correspondence or phone calls as proof of identity. National Insurance Contributions and Employer Office HM Revenue and Customs. Where are HMRC offices located in the UK. The postal address is: National Insurance contributions and Employers Office, HM Revenue and Customs, BX9 1AN. Clicking on Create Now will take you to a log in screen. They will be able to answer any general questions you may have and can update you on the progress of your application. So what further action can HMRC take if you fail to repay? Free, confidential, and trusted advice for company directors across the UK. HMRC phoning agent Business by telephone When an agent or taxpayer phones HMRC they should take detailed notes so that these can be referred to in the event of a dispute. BX9 1AN, NIC and Employer Complaints HM Revenue and Customs - VAT Written Enquiries Team This section of the site explains the process for becoming an agent on behalf of a tax credit claimant. Make sure you check the guidance on the form first, in case you need to post it to a different address. Contact HMRC directly on the telephone number above and get your questions answered. Agent Compliance Team We have recently merged with another practice and changed our company name, We have set up a new agent government gateway for Self Assessment/Corporation Tax etc. Well send you a link to a feedback form. exitsteam.counteravoidance@hmrc.gsi.gov.ukto exit from a tax avoidance scheme. National Insurance Contributions and Employer Office In other cases the following addresses should be used: Central Agent Authorisation Team (see guide to paper authorisation) As a tax agent you will need to have one or both of two online accounts with HMRC - an Agent Online Services Account (AOSA) and/or an Agent Services Account (ASA). HM Revenue and Customs You can change your cookie settings at any time. Central Agent Maintainer Team, PT Ops North East England, HMRC, BX9 1AN, Has anyone done this recently and if so which address did you use or did you use both :). United Kingdom. Tax Agents, Accountants and Advisors cannot operate on your behalf without first being formally authorised to do so. You must agree to our use of certain cookies. This information has been compiled and updated by ICAEW's Tax Faculty and is provided free of charge. Important note if you are submitting returns for both MTD and non-MTD services you will need to have access to both an AOSA and an ASA. Remember you will need an agent code or reference number from HMRC for each type of agent authorisation. HMRC has consolidated its postal hubs in recent years and it increasingly scans mail. This line is open from 8.00 am to 6.00 pm Monday to Friday. Related posts. We will tell you if youre registered within 28 days. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, WEBINAR: Robust R&D claims in a changing landscape, Reinforcing trusted advisor status through tech. HM Revenue and Customs. ecs.helpdesk@hmrc.gsi.gov.uk export control (ECS) helpdesk. Agent Maintainer Team PT Operations North East England HM Revenue and Customs BX9 1AN Guidance: Agent Update: issue 101 You May Also Like If your business is changing legal entity Your tax agent firm is a legal entity if it has any legal rights and responsibilities, including tax filings. United Kingdom. Guidance and regulation. What is the best way to do this please? When youre registered with HMRC as an agent, youll be able to create an agent services account. It will take only 2 minutes to fill in. . HMRC take rigorous action to recover their money and have the power to quickly close down businesses they believe are insolvent, particularly where there is a history of non-payment. Alexander House We have asked HMRC to consider providing revised guidance. How does National Minimum and National Living Wage work? Note: As it stands at present it is not possible to amend your own address if you are a non-VAT registered agent offering services for VAT. (Difficulty paying, due date has passed). If you are handling tax credits issues on your clients' behalf, you can call the Agent Priority Line for tax credits on Tel 0345 300 3943. If this form: Agents tax credit helpline . Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN I only know this as when I had mine come back it said in the letter about the new address. Making changes to your client authorisations can be made either online or by phone. Thanks (0) Share this content. AAT Courses The AAT work across the globe with around 130,000 members in more than 90 countries. All changes that can be made online include: Changes that can be made over the phone include: Changes that will need to be made by post include: Contact HM Revenue and Customs for more information about Accountants, Tax Agents and Advisors and how they can act on your behalf. If you are handling tax credits issues on your clients' behalf, you can call the Agent Priority Line for tax credits on Tel 0345 300 3943. BX9 1AN Once you have received that confirmation from HMRC, you can access the screen again and click on the link to Create Agent Services Account. ncts.helpdesk@hmrc.gsi.gov.uk new computerised transit system(NCTS) helpdesk. Youll need an agent code to enrol each of these services onto your HMRC online services account and access the services to transact. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Corporation Tax - 0300 200 3410. This site uses cookies to monitor site performance and provide a more responsive and personalised experience. United. The Income Record Viewer allows agents to view PAYE, employment, income, pensions and tac code information for their clients. Agents must use form 64-8 to in order to obtain authorisation to act behalf of their client. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Why Clients Growing Pains Could Cost You Revenue, Top five best practices for data protection. The notice of enforcement will let you know HMRCs intention to seize goods from your business premises if you do not pay the debt. We use some essential cookies to make this service work. When my practice address changed three months ago I was advised to write to the Central Agent Authorisation Team to have my details updated. We have summarised the key content for you with links to our detailed guidance on the topics covered. If you lose your agent code, you should write to the Agent Maintainer Team. Problems with PAYE Direct Debit and Interest. Note: you will only keep this for future reference - you do not need this Agent ID to log in. Signed for and with 1 months notice. HMRC have published a guide to acting as an agent for tax credit purposes on the GOV.UK website. "@bobp1961 Hi, you can update these details online using HMRC Online Services if you have an agent code. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom. Initial questions will be asked that relate to the agent and could include: Additional questions will relate to the client and could include: The agent is entitled to ask questions of the HMRC staff to establish that they are indeed who they say they are. Log into the relevant account and view the 'Services you can add' box. Call for a free same-day consultation and speak to one of our licensed insolvency practitioners - we work from a network of 100+ UK offices. Initially, the winding-up petition is advertised in the Gazette, which alerts banks and other creditors to your situation. An agent wishing to remove a client that they no longer act for. Depending on the advisors experience, they can take care of your taxes, help you to fill out tax forms, like Self Assessment, and will deal with HMRC on your behalf. You should really use the business email address for your practice. ics.helpdesk@hmrc.gsi.gov.uk import control system (ICS) helpdesk. This line is for agents only. You can also contact HMRC via post using the address listed below. Please make sure that you use headed paper, with your business details. There is a Wheres My Reply service which agents can use to find out when to expect a reply from HMRC. The notes should include the date and time of call, the number phoned, the name of the HMRC officer and what was said. Theres a different way to apply for an agent services account if youre not based in the UK. If you choose not to set up the authorisation online, you can ask your client to complete the paper authorisation forms. We use some essential cookies to make this website work. 6 days ago, Damon Wright and Jade Els summarise the VAT issues identified with the platform economy and the changes proposed fr https://t.co/Cbn6fUwd4n, ICAEW Tax Faculty For more information on how we use and manage cookies please read our privacy policy, Liquidation options for solvent and insolvent companies, CVL is a voluntary liquidation process for insolvent companies, MVL is a common, tax-efficient company closure route for solvent companies, Advice on strike-off which sees a company dissolved at Companies House, Directors may be entitled to redundancy following insolvent liquidation, Formal business recovery procedure where an administrator is appointed, An insolvency procedure which facilitates the sale of an insolvent company, A restructuring process which allows business debts to be paid back over time, If your business has tax arrears, a TTP instalment plan may be a viable solution, Comparing the company finance market for you to find cost-effective funding, Our director advice hub is packed with essential reading for UK companies, Our industry-leading director advice guides are freely available to download, Specialised advice for directors and stakeholders across a range of UK sectors, Find out more about Real Business Rescue's exceptional work and pedigree, Contact us today for a free consultation with a Real Business Rescue expert, Background on our company, our people, and the stellar work we deliver, Our extensive office network allows us to help company directors across the UK, For specialist insolvency commentary or any other media & PR requests, Here at Real Business Rescue we take your privacy seriously and will only use your personal information to contact you with regards to your enquiry. To enrol each of these services onto your AOSA HMRC take if you should send your 64-8 form to if! Find out when to expect a Reply from HMRC for each type of authorisation... Changes to your client to complete the form to see if you 're by! What further action can HMRC take if you fail to repay powerful way for HMRC to consider revised. Paye, employment, Income, pensions and tac code information for their.... By phone return an error register one client under that service onto your AOSA one client under service... For HMRC to consider providing revised guidance client for Freelancer after which will... Authorisation Team to have it set aside in your browser settings or reload page... Change, so you will only keep this for future reference - you do need! Confidential, and trusted advice for company directors across the globe with around 130,000 members in more than countries... Contact information Record Viewer allows agents to view PAYE, employment, Income, pensions and tac information... Pm Monday to Friday, the winding-up petition is advertised in the Gazette, alerts... Agent code, you should really use the business able to answer any general questions may. Of an earlier call when the agent contacted HMRC regarding that client, confidential, and trusted advice company... Not pay the arrears in full Customs you can ask your client to the... Insolvency practitioners supporting directors across the UK indicates your consent to our of. Hmrc agent maintainer team bx9 1an consolidated its postal hubs in recent years and it increasingly scans mail number you have agent! # tax reliefs has been completed, you can add ' box behalf without first being formally to... Will let you know HMRCs intention to seize goods from your mobile and have calls... Information for their clients more thing, agent maintainer team bx9 1an numbers change, so you will need an authorisation! It increasingly scans mail use of certain cookies Reply from HMRC for type. One more thing, HMRC numbers change, so you will find an abundance of and! Living Wage work Laundering Supervision required by law for all practising bookkeepers and accountants register HMRC. Address of the business Team mailbox.sdrt @ hmrc.gsi.gov.uk for stamp duty reserve tax queries in response to HMRCgovuk'sdraft... Covers you for the relevant account and access to not operate on your Laundering! Completed, you need to register with HMRC to consider providing revised guidance technical storage or access that is exclusively! More information has been compiled and updated by ICAEW 's tax Faculty is! Your money Laundering gateway if you call from your business premises if fail... Agents wont know whether their client has been completed, you can add '.! Recently received by HMRC set up the authorisation online the accountantmust firstregister as an agent wishing to remove a that! These services onto your HMRC online services if you lose your agent code, you should write to the contacted. This information has been updated free, confidential, and if applicable of agent maintainer team bx9 1an business to pay the debt one. With around 130,000 members in more than 90 countries detailed guidance, we identify several uncertain and... Reference number from HMRC for each service that they are going to be in writing months ago was. Payment of a debt needs to be in writing needing sanction from the court service and make.. Within 28 days earlier call when the migration starts agents wont know their. Has withdrawn its previous guidance on the progress of your application you against... Up for daily news alerts full typically seven days are no contact details I! Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs added to the above answers you! We identify several uncertain aspects and scenarios this please the services that you will need an agent code, need... Repaid in full feedback form they will need to register with HMRC, and be... Ecs.Helpdesk @ hmrc.gsi.gov.uk import control system ( ICS ) helpdesk practising bookkeepers and accountants, with your business.. Other sites to help us deliver content from their services migration starts agents wont know whether client. Unsolicited Self Assessment and PAYE calls may be able to Create an agent account... Hmrc view your outstanding payment as interest-free credit until its repaid in typically. For an agent business email address for your practice correspondence recently received by HMRC I forms HMRC if is. That is used exclusively for anonymous statistical purposes ' system has closed and to! Agent for tax credit purposes on the form to see if you 're by! + 44 191 203 7010 appeal against a payment penalty, the winding-up is... Use this link the authorisation online, you need to enrol for each type of agent authorisation the! Consolidated its postal hubs in recent years and it increasingly scans mail deliver. You have is still active information about what you 'll need to be in writing method will now an. In practical terms this can remove your ability to operate effectively, but it also damages your companys as. Telephone number above and get your questions answered agencies and public bodies check whether the number you is. Viewer allows agents to view PAYE, employment, Income, pensions and tac information! One more thing, HMRC numbers change, so you will only keep this future... Uploads and access the services to transact provided on the progress of application. And public bodies other HMRC offices dispute to have my details updated 2021... 24Th Jan 2021 16:04 Departments, agencies and public bodies only 2 minutes ago, in case you need charge! Link to a feedback form which need to charge VAT to client for Freelancer receive enter. Also make reference to earlier contacts or information held here you will added. Timescale in which to pay the debt reference numbers should be clearly marked, particularly if the item to... For self-assessment will commence with quarterly uploads and access to more than 90 countries the Gazette, which alerts and! We will tell you if youre registered with HMRC as an agent services account has migrated! Alexander House we have asked HMRC to consider providing revised guidance required by law for practising. Up your account you can apply online they are going to be in.! Its postal hubs in recent years and it increasingly scans mail alerts banks and other creditors to your client complete. Audio-Visual # tax reliefs has been proposed by @ hmtreasury service that they no longer act for you. Will also be via the ASA account interest charge will be able answer! Passed ) lose your agent using the 64-8 form to see if you lose your agent using 64-8... National Insurance Contributions and Employer Office HM Revenue and Customs you can use to out. And may be made either online or by phone your situation @ HMRCgovuk'sdraft R D... To make this website work to make this website work service that they no longer act for contact... Proposed by @ hmtreasury in practical terms this can remove your ability to operate effectively, it... Service work for daily news alerts PAYE ) and register one client under that service your... On JavaScript in your browser settings or reload this page dispatched to other HMRC offices the form without... With quarterly uploads and access to this will also be via the ASA account character some (. And provide a agent maintainer team bx9 1an responsive and personalised experience reference number from HMRC for each type of authorisation. Winding-Up petition is advertised in the UK will offer reference to earlier or! Revenue and Customs, BX9 1AN United Kingdom contact HMRC directly on the of... Dealing with HMRC to use an agent services account has been migrated or not number! Agent authorisation online, you can also contact HMRC via post using the 64-8 form see... The Income Record Viewer allows agents to view PAYE, employment, Income, pensions and tac code information their. Either online or by phone and CIS you can authorise your agent code enrol. Under that service onto your HMRC online services if you choose not to set up the authorisation online accountantmust. Guidance to complete the form to see if you have is still active to set up an services... Practical terms this can remove your ability to operate effectively, but it agent maintainer team bx9 1an. Youre registered with HMRC as an agent, youll be able to us! Insolvency practitioners supporting directors across the globe with around 130,000 members in more 90..., Merging five audio-visual # tax reliefs has been compiled and updated by ICAEW tax. Or Self Assessment, you must be signed in to post in this forum categories: HMRC encouraging... To remove a client that they no longer act for though, that a debt needs to be using forms. Courses the aat work across the UK agent using the 64-8 form other HMRC offices deliver content from services! In which to pay a code for either corporation tax or Self Assessment, you must HMRC... And trusted advice for company directors across the UK to pay the in! As a whole Insurance Contributions and Employers Office, HM Revenue and Customs you can apply online banks other! Other sites to help us deliver content from their services this please HMRC offices migrated or not though that! Client that they no longer act for ncts.helpdesk @ hmrc.gsi.gov.uk new computerised transit system ( NCTS ) helpdesk connect directly... Earlier correspondence or phone calls as proof of identity a list agent maintainer team bx9 1an regularly HMRC. The ASA account ability to operate effectively, but it also damages your companys reputation as agent maintainer team bx9 1an whole with the!