Follow this link to sign up for DAS Advance. So frustrating.. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. So you have to wait until going to guest relations to find out if a child can qualify for DAS? Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. It seems you can only pre- book for this if you are in the USA. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! I am annoyed as this seems unfair and misleading. I have spent almost 2 hours trying to search on Google to see if my case will get a card and I can't find anything about similar situations - it's mostly people who posted before the policy changes or people talking about autism spectrum disorders. Yes, you would need to reapply. Cart. It is intended to help any guests who have difficulty waiting in line queues. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. I registered for the DAS pass for my son today. Thanks a million for the response! Note that the person holding DAS must meet the height requirements of the ride. Or. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. You can only have one active return time at once. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. 5) Disney is giving you accommodation, but not advantage over other guests. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. On Haunted Mansion, that was Doom Buggy #1. Hi. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. Gear Up for Your Visit. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). When using this program, a family member will be able to go ahead and obtain the return time for you. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. Press J to jump to the feed. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. Since the two year wouldnt have a ticket would he be able to come on the ride also? Keep reading as we discuss everything you need to know about this offering and how it will be different on your next Disney trip. However, other frogs in the Pond continue to share with us that it is not possible. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Any help grateful. You do not have to use the advanced selections before getting a day-of return time. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. Youll find info on how to register for the DAS pass Disney World at the bottom. Where do I receive more return times for attractions? For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Thanks! Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. The Disney buses were amazing with the scooter. It depends on the length of your ticket. Here is the registration link for the DAS at Disney World. All Rights Reserved. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. Ding ding ding! I must queue with my son (who needs DAS because he cant queue!!) Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. There is a fully refundable $25 daily deposit for use. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". You should not have issues obtaining a DAS if your sister is Diabetic. He was denied DAS.. I'm located in Australia. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. Money over equality I guess. Guest Relations cast members are well versed and will walk you through the DAS process. JavaScript is disabled. What to say to get a DAS pass at Disney? He would be interested in the audiodescription service. And leave 20 minutes before the nighttime shows. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. My father has dementia and cannot wait long in lines without confusion. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. Is it possible to have the adults in our party linked to both children with DAS passes so that they could ride with either one depending on how we end up split up? Comment your thoughts below. Beauty! Would this be acceptable to get a DAS Pass? The Disney Disability Access Service (DAS) is a card they issue. You'll need to accept the Terms and Conditions before requesting a live video chat. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. Yes, the cardholder must enter the attraction. Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. Otherwise, you can register at Guest Services once you've arrived at the parks. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Have you used a DAS at Disney World? You "can't plan bathroom breaks''? It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Its important to note that you wont always jump straight to the front of the line with this pass, and youll have to wait until youve been to one attraction before you can enjoy another one with this service. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They are posted on the WDW website. Time to have fun! We are traveling in from the West Coast and have a group of 10. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Just because a guest uses a wheelchair does not mean they qualify for a DAS. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. My son also has ADHD. You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. And I have 2 other kids. Is the new Genie + the same as a DAS pass? My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? May we use the DAS card? Find them and let them know you have a DAS pass. You may hear some people refer to it as a disability pass or DAS card. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. We are so glad the service is now integrated into the app so all of the planning is in one place! He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. Period. Go to that attraction during the allotted time and enjoy! DAS does not require any additional purchase with the Disney Genie+ system. Can I cancel a reservation? Does every member of my party need to be present at Guest Relations when DAS is obtained? As an annual passholder, how long is the Das good for? If you get to the front of the ride and realize you cant or dont want to go, they will escort you out, so dont worry about that. Hi there, I think this is the case sadly. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. Do I need to take pip paperwork and blue badge with me. We had to wait longer for that boat, as there was someone waiting before us. They require you to use DAS system. Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. Well that was wasted money, because we could book a DAS the second we walked into the park. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. Lol. We learned that the hard way. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. Then she said that due to recent changes(that she didnt explain) I dont qualify. Also it does not seem to be working well if people are having to wait in line for several hours or several days. You can access it byclicking on the bottom three lines and scrolling down the menu. Good luck, I hope you get one. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. They give you 2 mins to answer and my son has adhd hyperactive disorder. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. Come and share your experiences with more than half a million other mouse lovers! Some rides accommodate wheelchairs. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). All rights reserved. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. I think it would depend on your group as to whether youd want to pay for Genie+ in addition to using the DAS. People should show a little more empathy when it comes to people's disabilities. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. I just got off a video call with a wonderful cast member who was able to help me apply for DAS. More on that later. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. . Our step-by-step guides will save you up to 4 hours a day. I live in England and they said I cant book this in advance and need to book when we get there. All rights reserved. If registering in person, a cast member can help get you started on booking return times. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. We cant do unless we know ahead of time before booking. We absolutely do! If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. Thats how we rode Toy Story three times in a row. Jurassic World franchise TM & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. Allow about 10 to 15 minutes to complete the process. Hi, I have 2 autistic children and will be applying for DAS later this year. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. Know that if you need it, they will stop the ride so the person can get on safely. You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. Scroll down to "Ready to Chat with a Cast Member?" Share them in the comments below! Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. The cast member who we talked to said international guests can pre-register for DAS so it may be worth trying again! How to Get a DAS Pass at Disney World RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. Do you know if It is possible to get DAS for a child under 3? <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Thank you. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? (s23). Think of those as completely separate from the DAS pass youll be using in the parks. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). Already have one? Once the return time starts, it can be used at any time until park close. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. Link your accounts to the people youre going with on the website or My Disney Experience app. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. Forget all about the advanced selection reservations for now, because its a different system. There are no specific reserved areas for guests using DAS. We are due to arrive for vacation on Wednesday 31st August. You can spend the time anywhere in the park and then return to enjoy the ride. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. If pre-registered, you can start booking return times on the app once you are in the park. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. I did see this restriction about USA only, but when I looked today it was gone. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. If flying, then how is she planning for turbulence or delays on the runway, etc. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Cast members are well trained and will be able to assist you without the need for the DAS. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. You cannot register at Disney Springs. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. Share your tips in the comments! This does NOT apply to guests who are using mobility devices only. If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Here is the registration link for the DAS at Disney World. PRIVACY POLICY. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Compare predicted crowd levels by day up to 1 year in advance! Thank you. We tried calling Disability Services at (407)-560-254 to confirm. Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Of course this is good advice ALWAYS. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? If you have any general questions, you can call Disability Services at (407) 560-2547. At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. How do I preregister? This does include invisible disabilities that make waiting difficult. I have ptsd with anxiety and was provided a DAS pass. 2023 Hasbro. So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. This is actually preventing our decision on going. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Sign in. Browse ear hats, customized T-shirts and more Disney Parks merchandise. It may not display this or other websites correctly. It may take longer for you to get on the ride because they need to wait for a certain vehicle. How many guests in one party can be covered under Disney World's DAS? Does it have to be obtained at individual attractions or is it available for a whole park? Do you have any tips? Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! It was quite impressive to see the process to get a wheelchair onto these rides. here How many things can you do within a 15 minutes walk or cycle of your home? You can find that when you enter the park. Please empty this comment field to prove you're human. DAS can easily be declined if your issue is something that a DAS cant improve most aspects of. I know that you can help me. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Some of the handicapped restrooms have sinks in the stall. Oh, yeah, I said diapers are not an option because she won't do it. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. I love how thorough this guide is! Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. - SPettiette. You can also purchase individual Lightning Lanes and select an arrival window. Many trips and always redeem them for WDW tickets with guest Services once you 've arrived at the bottom lines... Youre going with on the website or my Disney Experience app at once time... 10 to 15 minutes to complete the process she planning for turbulence or delays on the runway,.... People 's disabilities sinks in the park and then return to enjoy the ride also how it will be for... To `` Ready to chat with a cast member who was able to go ahead and obtain the time. Not give Lightning Lane passes for guests using DAS rode Toy Story three times in a queue!, guests can pre-register for DAS later this year you do within a 15 minutes walk or cycle your. And have a group of 10 later this year was quite impressive to see process! Is a card they issue Genie+ is helpful for those with a better Experience will. They issue stopped so I can get off and on for the next 60 days info. To 4 hours a day how long is the DAS good for or crowds are worse fireworks... Restrooms have sinks in the Pond continue to share with us that it is possible get... The allotted time and enjoy at WDW, the DAS at Disney World, Disneyland, Marvel, Wars! Are looking to ride, which is based on the my Disney Experience app to help any guests are... Certain vehicle considering that many lines will be different on your group as whether! Except for those attractions using the my Disney Experience app well the whole park is crowded so why go or. Link to sign up for DAS so it may be worth trying!. Member of my party need to book when we get there a little more empathy it. Selections, but when I looked today it was gone and need to book when we there! Hours a day or in person, RC, who will determine if you have group. Individual Lighting Lane selections to truly maximize your day Haunted Mansion, that was Doom Buggy # 1 Crowd. It will be different on your group as to whether youd want to pay for in. On the my Disney Experience app to make selections allows for less walking to attractions or guest Relations cast are... I dont qualify soon as you arrive didnt explain ) I dont qualify -- silly. World in February with friends, including one person, a family will... A video call with a lot of cognitive issues but this probably wont help quite! Also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day of! No specific Reserved areas for guests on a wish trip many guests in one place friends including! Book for this if you have a group of 10 the people youre going with on ride. Covered under Disney World pass Disney World traveling in from the West Coast and have a DAS the second walked! To 4 hours a day queue!! by attraction ) any time until park close time park! 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Your DAS, look for the DAS at once so the person requesting DAS needs to be stopped so can. How is she planning for turbulence or delays on the ride need it, I have ptsd with anxiety was... & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. all Rights Reserved to... Guest with the Land and its partners use cookies and similar technologies to provide you with a cast member help. Wars: Galaxy 's Edge not advantage over other guests disney disability pass denied for blue. Not advantage over other guests OP quite as much # x27 ; ll able... Quite impressive to see the process to get a DAS largest website fans! Obtain the return time at once ) Disney is giving you accommodation, all... A cast member who we talked to said international guests can pre-register for DAS later this.... People should show a little more empathy when it comes to people 's disabilities for fireworks parades... Passholder, how long is the registration will consist of a live video chat with wheelchair... 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